Enginia — Privacy Policy

This Privacy Policy applies to Enginia by Calabash, your mobile-first asset and maintenance management app. Enginia helps organizations track assets, manage work orders, schedule maintenance, and keep operations running smoothly. This service is provided as a commercial service and is intended for use "AS IS".

By installing or using Enginia, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Developer & Contact

Enginia is developed and operated by Calabash ("we", "us", "our"). If you have any questions about this Privacy Policy or data protection, you can contact us at:

Email: privacy@calabash.app

2. About Enginia & Key Features

Enginia by Calabash is a mobile-first maintenance and asset management app designed as a companion to Calabash. Built for facility managers, maintenance teams, and operations staff, Enginia enables organizations to track assets, manage work orders, and optimize maintenance schedules from anywhere.

🏷️ Real-time asset tracking with QR/barcode identification
🔧 Work order creation, scheduling, and completion
📋 Maintenance request submission and defect categorization
📊 Asset history, downtime metrics, and meter readings
📍 Location-based asset management
📶 Offline support for field operations
🔗 Seamless integration with Calabash financial and operational data
🔐 Secure, enterprise-ready design

3. Information We Collect

We collect information that you provide directly to us, including:

Account information: name, email, company details
Conversation data: voice and text inputs, queries, and AI interactions
Usage data: how you interact with our service
Device and browser information
Support communications: when you contact us, we may collect your email address, device information, and any details you provide about your issue or feedback

4. How We Use Your Information

We use the information we collect to:

Provide, maintain, and improve our services
Process your transactions and manage your account
Send you technical notices and support messages
Respond to your comments and questions
Analyze usage patterns to enhance user experience

5. Data Security

We implement industry-standard security measures to protect your data, including encryption at rest and in transit, regular security audits, and strict access controls. Your financial data is stored securely and encrypted using bank-level encryption standards.

6. Data Sharing

We do not sell your personal information. We may share your information only in the following circumstances:

With your explicit consent
With service providers who assist in operating our platform
To comply with legal obligations
To protect our rights and prevent fraud

7. Your Rights

You have the right to:

Access and receive a copy of your personal data
Correct inaccurate or incomplete data
Request deletion of your data
Object to or restrict certain processing
Export your data in a portable format

8. Cookies and Tracking

We use cookies and similar tracking technologies to collect usage information and improve our services. You can control cookie settings through your browser preferences.

9. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. You may request deletion of your account and data at any time.

10. Contact Us

If you have questions about this Privacy Policy, please contact us at privacy@calabash.app. Enginia is a product of Calabash.